Terms of Service
These Terms of Service ("Terms") govern your use of the website and advisory services offered by Pure Chain Supplements LLC, doing business as Pure Chain Advisory ("we," "us," "our"). By submitting an inquiry, signing an engagement letter, or paying an invoice, you agree to these Terms.
1. Acceptance of Terms
By accessing this website or engaging us for advisory services, you confirm that you have read and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the site or retain our services.
2. Description of Services
Pure Chain Advisory provides research advisory, regulatory consulting, and vendor diligence services to businesses operating in the supplement, wellness, and broader life-science sectors. Specific deliverables and scope are defined per engagement in a written proposal.
3. Engagement Process
A typical engagement follows four steps: (a) a discovery call to understand your situation, (b) a written proposal stating scope, deliverables, fees, and timeline, (c) an engagement window during which we research and prepare the deliverable, and (d) a final walkthrough where we present findings and answer questions. Work does not begin until the proposal is countersigned and the engagement fee is paid.
4. Fees and Payment
Engagements are billed on a fixed-fee basis stated in the written proposal. Payments are processed via Stripe Checkout. Fees are due in full at the start of the engagement unless otherwise agreed in writing.
Refund policy: if substantive work has not yet commenced, you may request a full refund within 24 hours of payment by emailing contact@purechainadvisory.com. Once research, drafting, or scheduled meetings have begun, the engagement fee is non-refundable, though we will work in good faith to deliver any partial output produced to date.
5. Confidentiality
All engagement materials and client information are treated as confidential. A mutual non-disclosure agreement is available on request and will be executed before sensitive material is exchanged. We will not disclose your information to third parties except as required by law or as necessary to deliver the engagement (for example, sharing with a sub-contracted specialist, with your consent).
6. Disclaimers
Our deliverables are advisory and informational in nature. We are not a law firm, a medical practice, or a regulatory filing service. Nothing we provide should be construed as legal advice, medical advice, or regulatory legal counsel. For binding decisions, you must engage licensed counsel or a qualified specialist in the relevant jurisdiction. We routinely refer clients to outside counsel and licensed consultants when those services are required.
7. No Guarantee of Outcome
We use professional judgment and reasonable diligence in preparing each deliverable, but we do not guarantee any specific business, regulatory, or commercial outcome. Decisions you make based on our work, and the results of those decisions, are your responsibility.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or related to any engagement is limited to the fees you paid us for that engagement. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost business opportunities.
9. Intellectual Property
Final written deliverables prepared specifically for you become yours upon full payment. Our underlying frameworks, templates, checklists, and research methodologies remain our property and may be reused across engagements.
10. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws provisions. Any dispute arising out of these Terms or any engagement will be resolved in the state or federal courts located in Wyoming, and both parties consent to that venue.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated to active clients by email. The "Effective Date" above reflects the most recent revision.
12. Contact
Questions about these Terms can be sent to contact@purechainadvisory.com.
Pure Chain Supplements LLC, dba Pure Chain Advisory.